FAQ
Quick answers to the questions we hear most often — from booking timelines to travel, turnaround times, and everything in between.
How far in advance should we book?
For corporate events, we recommend booking 4–8 weeks in advance. Headshots and smaller sessions can often be scheduled sooner, depending on availability.
Do you offer both photo and video?
Yes — we provide full photo and video coverage for events, headshots, product shoots, and corporate branding projects.
Do you travel outside of Chicago?
Absolutely. We regularly travel to New York, Philadelphia, and Houston, and we’re available for assignments throughout the Mid-West.
How fast do we receive our photos?
Standard turnaround is 3–5 business days for photos and 7–10 days for video edits. Rush delivery is available.
Do you provide retouching?
Yes — all headshots include professional retouching. Event photos receive clean, natural color correction and exposure balancing.
Can you help with corporate branding?
Definitely. We create consistent, on‑brand visuals for websites, marketing campaigns, social media, and internal communications.
What happens if our event runs longer?
No worries! If your event goes long, we can stay on‑site and continue coverage at an hourly rate.
Do you carry insurance?
Yes — we carry full business liability insurance and can provide a COI upon request.